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Jennifer Osterman, FLMI, PCS, AIRC, brings extensive experience in training, education, and business analysis within various organizations. As a Lead Sales Training & Education Specialist and Senior Learning and Development Analyst at Ameritas since January 2017, Jennifer focuses on enhancing employee development through training programs. Previous experience includes a role as Learning and Development Advisor at Dell, where Jennifer designed and implemented training solutions, and a position as Quality Assurance Programmer at Firespring, managing testing processes. Earlier in Jennifer's career at Allstate, Jennifer served as a Senior Business Analyst, coordinating software integrity for life insurance quoting systems. Jennifer holds a Master of Science in Instructional Design and Technology and a Bachelor of Arts in Organizational Communication from Doane University.