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Shreevant Kumar is an experienced operations professional with a strong background in customer service enhancement and team leadership. Currently serving as Operations Team Lead at Ameriprise Financial Services, LLC, Shreevant focuses on resolving customer concerns and improving customer experiences. Previous roles include Operations Manager at Accenture, where Shreevant developed processes, ensured legal compliance, and managed staff, as well as positions as Operations Team Lead at InterGlobe Technologies and BIRD Information Systems Pvt. Ltd., demonstrating skills in people management and operational efficiency. Shreevant holds a Bachelor of Business Administration from Wisdom Institute of Management & Technology and has experience as an Event Coordinator for high-profile brands such as Vodafone.