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As Vice President of Client Services, she leads the Program Management and Implementation groups. Clients appreciate her experience and strategic insight into the success of a program. Topaz joined Ameridial in 1991 and has played several roles in supporting excellence in client service. As a Program Manager with Ameridial, Topaz managed a major wireless telecommunications reseller for inbound customer care and sales. She also coordinated inbound customer care for a major eye healthcare service, with Ameridial providing benefit explanation and provider locator services. Topaz successfully managed programs with annualized revenue of $8+ million. Her experience and tenure with Ameridial have helped the company excel. Topaz has an Associate’s Degree in Marketing Management.