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S M.'s work experience begins in 1993 at SABIC Innovative Plastics, where they served as the QA & Technology Manager. During their time there, they led a team of 23 members and successfully reduced customer complaints by 80%. They also completed a project of translating over 300 products from Australia to Singapore in just 4 months. In 2008, S M. moved on to LTL Color compounders Inc, where they served as the General Manager for the Asia region. In this role, they were responsible for business development, managing operations in China, and overseeing profit and loss. Finally, in 2015, S M. joined Americhem Inc as the Technology & Business Development Director, focusing on the APAC region. No end date is provided for this role.

S M. completed their education at various institutions over the years. They attended Avichi Higher secondary School from 1981 to 1986 and obtained a High School degree. After that, from 1986 to 1989, they pursued a Diploma in Polymer Technology at ICT in India. Later on, from 1997 to 1998, they attended Ngee Ann Polytechnic in Singapore and obtained an Advanced Diploma in Quality Engineering & Management. Lastly, from 1999 to 2003, they studied at the National University of Singapore, earning a B.Tech (Chemical) degree in Chemical Engineering.