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Neeraj Tiwari, the Head of Digital Technology at Kuwait Food Company (Americana), has a strong background in eCommerce technology, having previously worked at Zee Entertainment Enterprises Limited and Jubilant Food Works. With experience in developing eCommerce strategies, managing technology for large-scale businesses, and driving digital transformation, Neeraj has successfully implemented end-to-end eCommerce solutions and architecting omni-channel experiences for customers. Neeraj's expertise lies in leading engineering teams, setting up call centers for superior customer experiences, and working with consultancies to create future technology roadmaps. Neeraj holds a B.E. in Electronics & Telecommunication and has a solid foundation in eCommerce practices.