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Greg Kail's work experience includes being the Director of Communications for the American Water Works Association since 2003. Prior to that, they served as the Director of Communications for the Archdiocese of Denver from 1996 to 2003. Greg also founded their own company, Kail Writing Services, LLC, in 1995 where they worked as the Principal until 1996. Before that, they were an Editor, Ski Writer, and Sports Editor for the Vail Daily News from 1990 to 1995, and a Reporter for the Rifle Telegram from 1989 to 1990.

Greg Kail completed their Bachelor of Arts degree in Communications, Journalism, and the Performing Arts from Marquette University between 1986 and 1989. Following this, they pursued further education at the University of Denver, where they obtained a Master of Arts degree in Digital Media Studies from 1999 to 2001.