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Jianguo Zhong is currently working as a Senior Principal in Enterprise Architecture at the American Red Cross. Prior to this role, Zhong held positions such as Senior Manager in Business Architecture at American Express and Lead Technology Architect/Enterprise Architect at Fifth Third Bank. Zhong also worked as a Solutions Architect at Netcracker Technology after Convergys Information Management Group was acquired. With a Master of Business Administration in International Business from Xavier University, a Master of Science in Math and Computer Science from the University of Cincinnati, and a Bachelor of Science in Computational Mathematics from Sichuan University, Zhong has a strong educational background to support their extensive experience in the field.