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Tydria K. is an experienced IT professional currently serving as an Analyst II at the American Physical Society since January 2022, providing Tier 2 customer support and handling problem reports. Previous roles include Technical Support Specialist at 2U, Information Technology Specialist at Connections Education, and Help Desk III/Help Desk Manager at Willis Towers Watson. Tydria K. also has experience as an FEP Environmental Infrastructure Tech at CareFirst BlueCross BlueShield and has held positions as a Help Desk Analyst and Intern at FBR. An educational background includes a Bachelor of Business Administration with a focus on Cyber/Computer Forensics and Counterterrorism from Eastern Gateway Community College, alongside studies at Northern Virginia Community College and Allegany College of Maryland.