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Tonya Rooks is a seasoned professional with diverse experience in customer service, administrative support, and healthcare roles. Currently serving as a Customer Service Representative at American Pest since May 2021, Tonya previously held positions including Guest Services Associate at the Retreat and Conference Center at Bon Secours, Administrative Assistant, and Credentialing Specialist at the Center for Medicare and Medicaid Innovation. Educational qualifications include a Bachelor of Applied Science in Criminal Justice/Law Enforcement Administration from the University of Maryland University College and a Master of Science in Thanatology from Hood College. Tonya's comprehensive skill set encompasses office automation, patient support, and event coordination, making a significant impact in each role undertaken.