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Debapriya Sharma is an experienced IT Program Support Specialist at the American Optometric Association since August 2022. Prior roles include Operations Manager at Better and KFin Technologies Pvt. Ltd., where responsibilities included leading large teams in US Mortgage operations. Debapriya also served as Customer Service Team Manager at Dell and as Team Lead at Cognizant Technology Solutions. Earlier experience includes positions as Team Leader and Collection Officer at Bilkish Associates LLC and Supervisor at UnitedHealth Group, where management of a call quality team and new hire training were key responsibilities. Debapriya holds a Bachelor of Arts degree in English Language and Literature from the University of Calcutta.