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Natalie Rivera Jimenez, MBA

Client Success Manager at American Meetings

Natalie Rivera Jimenez, MBA has a diverse work experience spanning various industries. Natalie started their career at the Puerto Rico Tourism Company in 2008, where they served as a Special Adviser to the Chief Marketing Officer. In this role, they successfully planned and executed large-scale business, sport, and gastronomic events. Natalie managed the entire event planning process, including travel arrangements, food, equipment, and lodging.

In 2014, Natalie joined Arthrex Inc. as an International Meetings and Events Specialist. Here, they supervised the coordination of domestic and international meeting logistics for clients. Natalie ensured strict compliance with client specifications and streamlined pre-meeting setup activities between cross-functional teams.

Since 2019, Natalie has been working at American Meetings, Inc. (AMI), where they have held multiple positions. Natalie started as an Event Manager, overseeing the transition of client meetings from in-person to virtual options in response to the COVID pandemic. Natalie expertly planned meetings for various purposes and coordinated all logistical needs.

Later, Natalie became an Assistant Client Success Manager at AMI, where they collaborated with stakeholders to develop strategic business plans and conducted market analysis to identify growth opportunities. Natalie introduced business development initiatives to acquire new clients, set project scopes, and monitored project progress to ensure timely and budget-compliant deliverables.

Currently, Natalie holds the role of Client Success Manager at AMI, where they continue to contribute to the ongoing success of operations in the LATAM and USA markets.

Natalie Rivera Jimenez, MBA, has a solid educational background in business and marketing. Natalie obtained their Master of Business Administration (MBA) degree in Marketing from the University of Phoenix, where they studied from 2010 to 2013. Prior to their MBA, Natalie earned their Bachelor of Business Administration degree in International Business from the University of Tampa - John H. Sykes College of Business, graduating in 2005.

In addition to their formal education, Natalie has also obtained a certification titled "The Secret to Better Decisions: Stop Hoarding Chips" from LinkedIn in October 2021. Further details about their professional experience or other certifications are not provided.

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