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Freddie Aviles is a seasoned customer service specialist with extensive experience in business development and certification. Since March 2019, Freddie has worked as a Customer Service Representative Specialist at American Medical Technologists, effectively handling customer inquiries and resolving complaints through various communication channels while managing database navigation. Prior to this role, Freddie served as an Account Manager at Great Lakes Financial LLC, focusing on client relations and account management for subprime auto lending. Additionally, Freddie held the position of Senior Account Manager at Honor Finance, overseeing complex finance processes and utilizing specialized analytical tools for vehicle financing. Education was completed at Steinmetz College Preparatory High School.