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Ja-Juana Hollins has over 18 years of experience in human resources, with their most recent role as Corporate Director Of Human Resources & Diversity at Labelmaster starting in August 2019. Prior to that, they held various HR management positions at Veracare Burbank, LaRabida Children's Hospital, The Mosaic of LakeShore Healthcare & Rehabilitation Centre, FSO Onsite Outsourcing, Ace Hardware Home Center-Corp, Pronto Connections/NotifyMD, and Pronto Connections, Inc. Ja-Juana'sresponsibilities included managing HR functions, payroll, benefits administration, HRIS, compliance, staff development, and union negotiations.

Ja-Juana Hollins attended DePaul University in 2014, studying Human Resources Management and Services. In 2017, they focused on Fundamentals Payroll Processing at the same university. Currently, they are pursuing a degree in Human Resources Management/Personnel Administration at Western Governors University. Additionally, they have obtained various certifications, including in areas such as talent management and diversity in the workplace.