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Todd Ross is an experienced professional with a notable background in membership management and operations. Currently serving as Governance and Operations Manager at the American Hospital Association since June 2014, Todd has successfully enhanced member relations and achieved a 7% increase in new memberships within one year. Prior roles include Membership and Forum Plus Coordinator at the Association Forum of Chicagoland, where responsibilities included membership recruitment and retention, and various positions at MCI, where project management and implementation engineering were key focuses. Todd's initial career stages involved quality control analysis and customer training at Avectra. Educationally, Todd holds a BA in Political Science from Kalamazoo College, obtained in 1989.