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Jeremy Steinmetz is an experienced professional currently serving as the Director of Legal Operations at American Family Insurance since January 2017. In this role, Jeremy leads a team of over 100 members, including Legal Services Managers and Paralegals, while implementing a centralized service delivery model to enhance administrative functions. Previous experience includes roles such as Litigation Divisional Support Services Manager and Lean Continuous Improvement Consultant, where significant expense savings were achieved. Jeremy's background also encompasses positions at The Buckle, Inc. and Menards, focusing on team development and operational efficiency. Academically, Jeremy holds a Bachelor's Degree in Business Administration and Music from the University of Wisconsin-Eau Claire and an Advanced Management and Leadership Certificate from the Wisconsin School of Business.