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Teresa Knox is an accomplished executive with extensive experience in the financial services industry. Currently serving as the Executive Vice President and Chief Operations Officer at American Eagle Financial Credit Union since November 2003, Teresa Knox oversees a wide range of operations including the branch network, member services, risk management, and member experience. Previously, Teresa Knox held academic positions as an Adjunct Professor at Springfield College, teaching graduate-level courses in organizational psychology and development, and served as Senior Vice President at Orbitex Financial Services Group, where strategic operations and process improvements were key responsibilities. Earlier in career, Teresa Knox was Vice President at Mechanics Savings Bank, managing various areas such as compliance and information technology. Educational background includes an MBA from Western New England University and a Bachelor's degree in Marketing from Central Connecticut State University.