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Dhara Patel oversees the general and professional liability, property, commercial and personal auto claims services for ACM, along with the operations, accounting and information systems departments. In addition, she oversees the multi-line claims systems development team, business analysts, database administrators and the SSAE 18 compliance team. Dhara also produces a wide range of management reports to carriers and self-insured clients that include data for underwriters, carriers and reinsurers.

During her 20-year insurance career, Dhara has handled complex claims for general liability, property, professional liability, E&O, D&O and construction defects. Prior to joining ACM in 2001, Dhara was a litigation and securities paralegal at Gibson, Dunn & Crutcher. She has a Bachelor of Science in Accounting with a minor in Information Technology, plus a graduate degree in Accounting. Dhara is a current member on the board of directors for the International Association of Claims Professionals and a frequent claims expert source for Insurance Journal.