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Misty Shafer Sterne has extensive experience in technology leadership within the airline industry, having held various key positions at American Airlines since 2003, including Vice President of Commercial Technology and Managing Director of Flight Attendant Technology. Prior roles included Director of Software Development for AA.com and Sr Manager of Application Development, where Misty managed the Customer Notification Engine and Mobile Web Services teams. Earlier career highlights include roles as a WebSphere Consultant at Pier 1 Imports and Solutions Architect at Aivia, in addition to consulting positions at B & B Technology Consultants and Perot Systems, culminating as a System Analyst.