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Jon Bennett is an experienced IT professional specializing in identity and access management, with a strong background in technical support and helpdesk operations. Currently serving as an Identity and Access Management Engineer at American AgCredit since February 2015, Jon is responsible for monitoring and responding to incoming requests through various communication channels. Previous roles include Service Desk Technician at Koch Business Solutions and Technical Support at Wolters Kluwer, where Jon focused on achieving first call resolution and assisting customers with software issues. Jon's education includes a focus on Full Stack Web Development from Free Code Camp, along with a high school diploma from Haven High School.