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Jason Wilbanks has a diverse work experience spanning multiple roles and companies. Jason began their career at Borg Warner Transmissions Systems in 2005 as a Quality Intern, where they repaired and managed databases to improve access to statistical information and created reports using SQL. In 2007, they joined the American Academy of Sleep Medicine as a Programmer, and was involved in the planning, design, development, testing, and deployment of the company's database-driven ASP.NET web applications. Jason later became a Senior Programmer and eventually the Director of Information Technology.

Jason Wilbanks attended Northern Illinois University from 2003 to 2007. During this period, they pursued a Bachelor of Science degree in Operations and Information Management with a focus on Information Systems.