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Russell Guccio has extensive experience in IT and support roles, currently serving as a Sr Desktop Engineer, Windows Systems/Server Administrator, and Service Desk Manager at IPsoft, Inc. since January 2006. Prior to this, Russell held a position as Desktop Support for the Pfizer Team at Dendrite Inc from September 2004 to January 2006, focusing on pharmaceutical application support. Russell's educational background includes studies at Chubb Institute.