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Ms. Jennifer A. Douglass, AMC's Senior Vice President of Food & Beverage, is responsible for strategic food and beverage concept development and revenue growth. Ms. Douglass began her 33-year career with AMC in 1987 in San Diego, Calif. She spent 15 years in the San Diego market working her way up through a number of theatre leadership roles. She moved to Kansas City, Mo., in 2002 to join AMC’s headquarters where she served as director of field training and director of operations prior to her promotion to vice president, operations excellence in 2007, where she drove the company’s commitment to guest satisfaction. Her accomplishments during her tenure at AMC include assisting with the creation of the company’s GuestFirst® service initiative and the coordination of the theatre transition when AMC merged with Loews in 2006. In 2009-2012, Douglass served as vice president, food and beverage before moving over to oversee the AMC DINE-IN brand as vice president, operations through 2018. During her time in the DINE-IN brand she helped grow the DINE-IN portfolio from 8 locations to 50 and was responsible for alcohol, service, and menu strategy as well as delivering targeted financial returns. Ms. Douglass earned a Bachelor of Arts degree in liberal studies from San Diego State University in 1994. She completed the Women’s Foodservice Forum Executive Leadership program in 2016 at Northwestern University’s Kellogg School of Management.