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James Brigden is a case manager at Ambulance Victoria, acting as the main contact for all involved parties in the complaint process. Previously, James worked as a People Business Partner at Peninsula Health, providing expert HR advice. With experience as a Digital Account Manager and Digital Marketing Analyst, James has a background in managing marketing strategies for high-tier clients. Additionally, James has held roles in supporter experience, customer service, and corporate events. James holds a Bachelor of Business in Marketing from Monash University.