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Gurjinder Singh Kaur currently works as a Technical Support Help Desk IT at Ambit BST since August 2023, specializing in ticketing systems such as Jira, Servicedesk, and ServiceNow, along with Okta administration and Office 365 management. Previous experience includes a role at Federació Salut Mental Catalunya from September 2022 to August 2023, where valuable skills were developed in incident management and remote support using tools like AnyDesk and Microsoft Intune. Gurjinder Singh Kaur holds a degree in AZ-104: Microsoft Azure Administrator from PUE and a higher vocational education degree in cybersecurity and systems administration from Institut Tecnològic de Barcelona, complemented by completed secondary education from Instituto Doctor Puigvert.