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Karen Proctor was appointed to the Board of Ambient Support (formerly Heritage Care) in June 2019. Currently, Karen is the Director of Quality and Assurance at Guy’s and St Thomas’ NHS Foundation Trust, having been Director of Nursing previously, with responsibility for professional nursing, midwifery and allied health professional practice. Responsibility for litigation, complaints and claims, risk and compliance, board assurance framework, patient safety and quality improvement, regulatory and statutory compliance e.g. CQC.

Her previous experiences as Chief Nurse, Director of Quality, and Director of Infection Prevention and Control at Kent Community Health NHS Trust. Also, she previously held roles as Chief Operating Officer, various general management and Director positions, including, in nursing and midwifery practice, across acute and community sectors.

Karen is also a Trustee for Keech Hospice since 2010 with a focus on clinical care and strategy and quality & safety as well as volunteering at the hospice.

Karen holds an MA in Health Care Law, an MA in Management Studies, Post Graduate Diploma in Management, Advanced Diploma in Midwifery, Registered Nurse, Registered Midwife.