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Justin Sullivan is currently the Head of CRM & Data Analytics at Ambassador Theatre Group, supporting venue operations at the Lyric Theatre on Broadway. Previously, Justin worked at the Tobin Center for the Performing Arts as Resident Event Services Coordinator and at Syracuse University as an Assistant Residence Director. Justin also served as a Resident Advisor at Le Moyne College, where Justin actively built community among upper-class students and conducted daily building inspections. With a background in theatre arts and a certificate in Data Science, Justin has a strong focus on customer experience and operational excellence in the performing arts industry.