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Norma A. currently serves as an RT Logistics Associate at Amazon since November 2022, focusing on problem-solving. Prior experience includes roles such as NetSuite Administrator at Opus IVS - US, where responsibilities involved systems leadership and day-to-day operations for NetSuite applications from January 2022 to July 2022. Norma has also held similar positions at Quorum Software, Fermob USA, Alphacomm, and Encompass Digital Media, demonstrating expertise in ERP systems, user support, and operational efficiencies. Earlier career roles included managing accounts at GRO-GREEN Solutions and serving as a Service Manager at Scan Source-Atlanta, among others. Educational qualifications include ongoing studies in Project Management at PMI Institute, Business Administration and Management at NYU Tandon School of Engineering, and a certification in Scrum Master/Project Management from Georgia Institute of Technology.