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Jenna Wicks currently serves as the Manager of Customer Success Managers at Amazon, a position held since June 2022. Prior to this role, Jenna accumulated extensive experience at Kohl's from June 2013 to May 2022, where Jenna held multiple titles including Category Business Manager for SEPHORA, various Omni Merchandise Planner positions across different product categories, and roles as an Omni Assistant Buyer and Merchandise Analyst. Jenna began professional experience at Kohl's as a Merchandise Analyst Intern in 2012. Jenna holds a Bachelor of Science in Marketing and Psychology from Indiana University - Kelley School of Business, completed in 2013, along with a study abroad program at IES Barcelona in 2012.