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Melissa Macillus is a seasoned professional with extensive experience across various industries, including hospitality, finance, and wellness. Currently serving as a Premium Concierge for the Las Vegas Raiders and a Wellness Partner at Amare Global, Melissa's past roles include a Senior Funding Associate and Dealer Operations Support Analyst at Harley-Davidson Financial Services, where responsibilities involved training, compliance auditing, and departmental collaboration. Previous experiences also span positions at Dolce Vita Wellness Spa, Wood-Fire Roasted Coffee Company, and Borders, demonstrating expertise in customer service, team management, and operational efficiency. Melissa holds a Bachelor's degree in Organizational Leadership from Arizona State University and various certifications in hospitality and aesthetics.