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Iris Vuoriniemi is an experienced professional in customer success and digital marketing, currently serving as the Head of Customer Success Team at Amanda AI since May 2021. In this role, Iris oversees client satisfaction, development, and retention, managing a team of five direct reports. Previously, Iris held various positions including Customer Success Manager at Amanda AI, where responsibilities included managing performance for e-commerce clients and enhancing their campaign effectiveness across platforms like Google, Bing, and Meta. Iris's prior experience includes serving as Digital Client Manager at PHD, where responsibilities encompassed digital media planning and transformation for key retail and automotive accounts, as well as a Digital Planner role at MediaCom Sverige and Paid Search Specialist at GroupM Sverige. Earlier career roles also involved project management and sales, demonstrating a strong foundation in client relations and digital strategy.