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Anna Brinkestam is an experienced professional in customer service management, currently serving as Kontaktcenterchef at Alvesta Kommun since August 2021. Previously, Anna held the role of Servicecenterchef at Folktandvården Kronoberg from September 2020 to August 2021 and served as Kundcenterchef and Samordnare Callcenter at Region Kronoberg from April 2016 to September 2020. Anna's career includes roles as Workforce Manager at Intrum Justitia from May 2014 to April 2016 and Arbetsförmedlare at Arbetsförmedlingen from September 2012 to May 2014. Anna began professional career as a Specialist Contact Center at Intrum Justitia from February 2011 to September 2012. Anna holds a degree in Economics from the School of Business, Economics and Law at the University of Gothenburg, obtained in 2011.