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Raquel Rivera is a seasoned professional with extensive experience in client experience and brand advocacy. Currently serving as a Senior Client Experience Associate at alts | Alteration Specialists, Raquel develops and leads training programs aimed at enhancing customer experience and sales performance. Previous roles include Brand Ambassador positions at Planet Bake and GT's Living Foods, where Raquel focused on educating customers and driving brand awareness. Raquel's background includes event coordination as an Experience Coordinator for TEATRO EXPERIMENTAL YERBABRUJA INC and product education at large conventions while representing Amway. Raquel holds an Associate's degree in Fashion/Apparel Design from the Fashion Institute of Technology, along with additional education in Visual Arts, Business Administration, and Marketing from various institutions.