Karen Chen is an experienced professional in brokerage operations and customer service, currently serving as Associate Director, Accounts & Supervision at Altruist since October 2020. Karen has a strong background in managing brokerage support functions, operational processes, and cross-team alignment, previously functioning as Broker Dealer Operations & Training Manager and Broker Dealer Operations. Prior experience includes roles at T. Rowe Price, where responsibilities encompassed leadership as a Business Analyst, along with various support positions, enhancing operational logistics and onboarding for institutional clients. Karen's extensive experience also spans customer care and operational support roles in organizations such as LegalZoom, World Law Group, DELL PHILIPPINES, INC, and SYKES ASIA INC, showcasing a commitment to exemplary client service and process improvement. Education credentials include a Bachelor of Arts in Communication Arts from Ateneo de Davao University and studies at Philippine Womens College, Davao City.
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