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Emerson Serra is an accomplished technology leader with extensive experience in cloud, security, and AI engineering. Currently serving as the Senior Director at Altruist since March 2022, Emerson has previously held key positions such as Director of DevOps at Tala and Senior Site Reliability Engineer at Ticketmaster. With a strong foundational background as a co-founder and Solutions Architect at VideoMize, Emerson has also contributed as a Systems Engineer at Edmunds.com and gained significant experience in software engineering and IT architecture at various companies including CrowdGather and Electronic Professional Design. Emerson holds a degree in Software and Electronic Engineering from Universidad Francisco Marroquín, completed in 2002.