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Matshediso Dail is an experienced Senior Business Analyst who has worked in various companies such as Altron Karabina, Miprint Consulting, Alexander Forbes Financial Services (U) Ltd., PBT Group, and Metropolitan Life Group. Matshediso specializes in analyzing and defining business requirements, documenting business requirements, designing new business processes, facilitating JAD sessions, and providing key input in agile environments. Matshediso also has experience as an Analyst/Developer and BI Developer. With a Postgrad Diploma in Business Analysis from Faculty Training Institute and a N.Dip in Information Technology in Management Information Systems from the University of Johannesburg, Matshediso has a strong educational background to complement their professional experience.