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David Looney currently serves as a Senior Lead Analyst for Workforce Planning at Altria, focusing on utilizing new technology for operational planning and staffing requirements for non-hourly staff. Prior experience includes roles as a Senior Data Analyst at The Home Depot, Technical Liaison at University Health System, and Sr Media Analyst at Educational Management Systems, where responsibilities encompassed analyzing ad buy results and reporting for call center management. Additionally, David held various positions at Pace, including Business Process Analyst, Customer Solutions Analyst, and Product Representative, which involved providing actionable analysis and improving customer care performance. David is pursuing a Bachelor of Science in Computer Science at The University of Texas at San Antonio.