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Imran H. has a diverse work experience primarily in the customer service and IT sectors. Imran started their career in 2004 as a QA & ATL at Wipro BPO, where they worked until 2007. From 2007 to 2009, they held the position of Team Lead Operations & AGL at Wipro BPO, where they managed processes and ensured quality and productivity improvements. Imran then took on multiple roles at Wipro BPO from 2009 to 2014, including Process Risk Champion, Group Lead - Microsoft Exchange, and Escalations Team Manager. In 2014, Imran joined ALTIUS Customer Service as Service Delivery Manager, and later served as the Service Delivery Head & Information Security Officer from 2016 to 2019. Imran then became the Vice President of Operations & Compliance CISO at Altius Customer Services Pvt Ltd in February 2019. Imran's experience covers various aspects of operations, compliance, information security, risk management, and team management.

Imran H. completed their high school education at Hill Grange High School from 1982 to 1991, studying ICSE - High School - HSC - Business/Commerce, General. Following this, they attended Jai Hind College, Mumbai from 1991 to 1993, where they earned a Bachelor of Commerce (B.Com.) degree with a focus in Business/Commerce, General. Imran H. also holds additional certifications, including a Certified Lead Auditor in various fields such as ISMS - ISO 27001:2008 ISO 27001:2013 and QMS - ISO 9001:2008 - 9001:2015, obtained from STQC - Ministry of Electronics & Information Technology - Government of India. Imran also obtained a certification in Information Network Security from CDAC - Ministry of Communication and Information Technology Government of India. The specific years of obtaining these certifications are not provided.