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Nicolas Krafft is an experienced professional in CRM and marketing management, currently serving as CRM Manager at Altitude-sports.com since August 2017, with previous roles including Specialist CRM and Newsletter Coordinator. Prior experience includes a six-month mission as Chargé du réapprovisionnement at Les Concepts Zone inc., and a range of positions at Diamond Integrated Marketing from July 2012 to May 2016, focusing on consumer experience and brand relations. Additional responsibilities include resource management and IT maintenance at Concept Zone Inc., founding the IT services company RoxIt.ca, and supervising a large sales team at Videotron. Nicolas holds a minor in Urbanism from Université du Québec à Montréal and a certificate in Marketing Management from EPHEC, alongside a strong educational background in scientific studies.