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Shantel Carter has worked in a variety of roles since 2014. Shantel began their career as a Summer Intern for United Spirits Limited in 2014. Shantel then moved on to become a Sales Consultant for Oz Green Homes in 2015, as well as a Digital Marketing Intern for eTraffic Web Design. In 2017, they took on an Intern role at Deakin University, as well as a Finance Officer role at efm Logistics Services Group. Most recently, they have been working as a Junior Accountant for Althea Group since 2019.

Shantel Carter began their education journey in 1998 at St. Francis Xavier Girls High School. Shantel then attended Mount Carmel pre university college from 2010 to 2012, where they studied Business/Commerce, General. Shantel completed their Bachelor's degree in Business, Management and Marketing at St Josephs College Of Commerce from 2012 to 2015. Finally, Shantel earned their Master of Business Administration (M.B.A.) in Finance, General from Deakin University from 2015 to 2017.