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April Goss has extensive experience in healthcare management. April currently works at Alterwood Health Management, Inc. as the Director of Medicare Appeals & Grievances and Customer Service. Prior to this, they were the Director of Operations for MD Medicare & MD Medicaid plans at CareFirst BlueCross BlueShield, where they played a key role in stabilizing operational departments after an acquisition. Before that, they worked at University of Maryland Medical System Health Plans as the Director of Operations and Senior Operations Project Manager, overseeing various operational departments and implementing system upgrades. April also has experience at Anthem as a Senior Technical Product Manager, focusing on cost reduction and provider quality programs. April worked at Inovalon as a Senior Manager, leading a comprehensive Root Cause Analysis program to improve health plan performance. Early in their career, they held roles at Family & Estate Management and Kaiser Permanente.

April Goss holds a Bachelor of Science degree in Business Administration from the University of Maryland Global Campus. The specific dates of their enrollment and completion at the university are not provided.