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Federica Francone has a background in Economy and Management, having completed a Master's Degree from Università degli Studi 'Gabriele d'Annunzio' di Chieti. With experience in various roles such as Intermediate Business Consultant, Delivery Business Consultant, Customer Care Specialist, Executive Assistant, and Back Office Assistant, Federica has a strong track record in application consultancy, business process integration, customer care, and administrative tasks. Federica's expertise lies in ERP systems like NAV and Business Central MS, where Federica has contributed to improving client work activities through the management of procedures and workflows.