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Cathy Call has a diverse work experience spanning over four decades. Cathy began their career in 1973 as a US Army Nurse and worked in various positions of increasing responsibility until their retirement in 1998. In 1998, they transitioned to the civilian sector and worked as an Analyst for Birch and Davis until 2000. From 2000 to 2002, they served as a Senior Analyst for ACS. Following that, they worked at Lockheed Martin as a Senior Policy Analyst from 2001 to 2005. In 2005, they joined Altarum Institute as the Director of Healthcare Quality Research and later became a Senior Policy Analyst at Altarum in 2006.

Cathy Call has a diverse education history. Cathy attended Boston University from 1982 to 1984, where they obtained a Master of Science in Nursing (MSN) with a focus on Nursing Administration. Prior to that, they pursued a Master of Education (MsEd) degree at Boston University from 1980 to 1982, specializing in Education. Their undergraduate studies took place at the University of Connecticut from 1969 to 1973, where they earned a Bachelor of Science in Nursing (BSN). Their field of study throughout their academic career has been focused on nursing, with an additional emphasis on education and administration.