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Haya Alqahtani has experience working as a Customer Care Senior Analyst at Alraedah since March 2023. Haya previously worked as a Customer Care Analyst at the same company from May 2021 to April 2023. Before that, they worked as a Contact Center Agent at LuLu Group International from December 2020 to May 2021, and as a Customer Service Representative at SMSA Express Transportation from October 2019 to October 2020.

Haya Alqahtani's education history includes obtaining a Bachelor's degree in Language Interpretation and Translation from Princess Nourah Bint Abdulrahman University. Haya attended this institution from 2011 to 2016. Additionally, they obtained a High School Diploma in Computer Science from Al-Imam Muhammad Ibn Saud Islamic University, where they studied from 2018 to 2019.