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Shihoko Pearce is an accomplished sales professional currently serving as the Head of Sales for SMB Asia and Japan at Zendesk, where innovative customer service solutions are provided to a wide range of brands. In addition, Shihoko holds advisory and general manager roles at alt Inc. Since October 2022, Shihoko has also held the position of Head of Enterprise Sales for APAC at Asana, following a tenure as VP of Sales at Arrow. Previous experience includes roles at Cigna and LinkedIn, where notable achievements included being recognized as a top performer in the APAC region. Earlier career experiences feature sales and marketing positions at Microsoft, LEAGLE INC, and internships that contributed to a diverse skill set in sales management, marketing automation, and research. Shihoko's academic credentials include an Executive MBA from The London School of Economics and multiple degrees in law, political science, and journalism.