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Elaine Lopes has a diverse background in customer relationship management and administrative support, with experience spanning over two decades across several notable companies. Currently serving as an Analista de gestão de relacionamento com o cliente at Alphaville since January 2023, Elaine previously held the position of Customer Support Supervisor at i9 Xperience Center, where responsibilities included training and quality monitoring. Prior experience at Nextel Brasil encompassed roles from Assistente de cobrança to Supervisor de relacionamento com o cliente, managing teams across various customer service channels. Elaine's career began at Net Sao Paulo Ltda. as an Assistente administrativo, followed by roles in financial analysis at EDS and administrative assistance at UNIP. Elaine holds a degree in Pedagogia from Universidade Santo Amaro - Unisa, obtained in 2004.