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Aaron Toner is an experienced engineering leader with a strong background in Salesforce administration and customer service management. Currently serving as Engineering Manager and CRM Lead at Alpha Group since June 2021, Aaron previously held roles such as European Salesforce Implementation Support at CarNext.com and Customer Support Team Lead at Zego. Notable achievements include managing the implementation of Salesforce Service Cloud across multiple EU markets and expanding a customer service team significantly at CarNext.com. Aaron's early career involved teaching music and customer service positions, underpinned by a solid educational foundation in Hispanic Studies from Queen Mary University of London and a Higher National Diploma in Music Performance.