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Desiree E. is an experienced customer support professional with a career spanning over a decade in various roles. Currently serving as an Independent Contractor on Upwork since January 2016 and a Customer Happiness Support representative for Alpha Paw since January 2021, Desiree has previously held similar positions at Silverlight and Drop Ship Lifestyle, where responsibilities included supporting live webinar attendees and moderating social media inquiries. Additionally, Desiree has a background in team management from TaskUs Philippines, email support for Uber, and customer service for William Hill. Desiree's early career included roles such as Clicker App Operator at CBE Companies and Data Entry Operator at Freelancer.com. Desiree holds a Bachelor’s Degree in Fine/Studio Arts from Polytechnic University of the Philippines.