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Doug Maloney is an experienced leader in product innovation and digital transformation, currently serving as the Head of Product & IP at Barhead Solutions since January 2021, focusing on Microsoft platform products. As the Chief & Founder of AlphaIndigo, Doug specializes in Conversational AI consulting, enhancing user experience in chatbot design for various sectors. Previous roles include Director of Future Digital Capability at Optus, VP of Mobility at Cloud Sherpas, and General Manager at Vodafone Australia and Three Australia, where Doug significantly advanced mobile technology and innovation initiatives. Doug's educational background includes studies at Teesside University and the University of Technology Sydney, complemented by professional development at IDEOU and ?WhatIf!.