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Alejandro Diaz has gained extensive work experience in the field of IT support and technology. Alejandro is currently working at ALOM as a Sr. IT Support Specialist. Prior to this, they worked at Alameda County Public Health as an Information System helpdesk, where they served as the department liaison and handled inquiries between departments. Alejandro also provided helpdesk support and resolved technical issues.

Before that, Alejandro worked at Astreya as an IT Inventory Technician. In this role, they were responsible for deploying new devices to users, provisioning cellular devices, and flashing and imaging computers. Alejandro also worked at Milestone Technologies, Inc. as an IMAC Technician ll Lead, where they led teams in disconnecting/reconnecting workstations and peripherals. Alejandro accurately documented technical equipment and port connections.

Their earlier experiences include working as an IT Service and Support Trainee at JobTrain, where they assembled computers and installed operating systems. Alejandro also worked as a Warehouse Associate at Leadway International.

Overall, Alejandro Diaz has gained comprehensive experience in IT support, helpdesk operations, inventory management, and technical troubleshooting.

Alejandro Diaz completed their education at James Logan High School from 2013 to 2017, obtaining a diploma. In 2019, they pursued further education in Information Technology by enrolling in the Google IT support program on Coursera/Job Train. Alejandro completed the Google IT Support Specialization and received additional certifications in various IT domains, such as IT Security, Operating Systems, System Administration, Computer Networking, and Technical Support, all from Google. Alejandro's educational background primarily focuses on IT and technical support.