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Arwa Mohammed has a strong background in IT technical support and help desk engineering. With experience in coordinating installations, configurations, upgrades, maintenance, and troubleshooting for various systems and devices, Arwa has worked with companies such as Alnahda Society, Flow Consortium, and KUSHITE INTEGRATED CO. Their educational background includes a Bachelor's degree in Electronic Engineering from Sudan University of Science and Technology, as well as additional training in network design and administration.